{"id":60077,"date":"2022-09-27T14:06:08","date_gmt":"2022-09-27T12:06:08","guid":{"rendered":"https:\/\/www.archos.com\/connection-problem\/"},"modified":"2022-11-22T17:08:39","modified_gmt":"2022-11-22T16:08:39","slug":"connection-problem","status":"publish","type":"page","link":"https:\/\/www.archos.com\/en\/connection-problem\/","title":{"rendered":"Connection problem"},"content":{"rendered":"<!--themify_builder_content-->\n<div id=\"themify_builder_content-60077\" data-postid=\"60077\" class=\"themify_builder_content themify_builder_content-60077 themify_builder tf_clear\">\n                    <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_29nh873 tb_first tf_w\">\n                        <div class=\"row_inner col_auto_height gutter-none col_align_bottom tb_col_count_2 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col4-2 tb_bqs3874 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_oxan874  repeat \" data-lazy=\"1\" data-parallax-element-speed=\"1\" data-lax-translate-y=\"vh 1,0 -70\" data-lax=\"true\">\n        <div  class=\"tb_text_wrap\">\n        <h2>I can&#8217;t activate my connection (WiFi, 3G\/4G\/5G, Bluetooth)  <\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                    <div  data-lazy=\"1\" class=\"module_column tb-column col4-2 tb_5heh876 last\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_70n6235  repeat \" data-lazy=\"1\" data-parallax-element-speed=\"1\" data-lax-translate-y=\"vh 1,0 -70\" data-lax=\"true\">\n        <div  class=\"tb_text_wrap\">\n        <p><strong><u>WIFI connection:  <\/u><\/strong><\/p><ul><li><strong>Check that the &#8220;Airplane&#8221; mode is not activated<\/strong><\/li><li><strong>Check that the WiFi signal is strong enough<\/strong><\/li><li><strong>Please check and possibly enter the code associated with this WiFi terminal<\/strong><\/li><li><strong>Please try to connect another device to this WiFi terminal<\/strong><\/li><li><strong>Please try to connect to another WiFi terminal<\/strong><\/li><\/ul><p><strong><u>3G\/4G\/5G connection:<\/u><\/strong><\/p><ul><li><strong>Check that you are in a 3G\/4G\/5G coverage area by going to &#8220;Settings\/Network and Internet<\/strong><\/li><li><strong>Make sure you have mobile data enabled<\/strong><\/li><li><strong>Check that the &#8220;Airplane&#8221; mode is not activated<\/strong><\/li><li><strong>If you are abroad, make sure you have activated data roaming<\/strong><\/li><li><strong>Also make sure you have 3G, 4G or 5G access from your customer account with your phone provider<\/strong><\/li><\/ul><p><strong>It is also possible that your SIM card is damaged or incorrectly inserted, please test the connection on another product. If the connection problem persists despite this test, please contact your operator.<\/strong><\/p><p><strong><u>Bluetooth connection:<\/u><\/strong><\/p><ul><li><strong>Check that the &#8220;Airplane&#8221; mode is not activated<\/strong><\/li><li><strong>Make sure Bluetooth is enabled on your ARCHOS product<\/strong><\/li><li><strong>Make sure Bluetooth is enabled on the device you want to pair<\/strong><\/li><\/ul>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n        <\/div>\n<!--\/themify_builder_content-->","protected":false},"excerpt":{"rendered":"<p>I can&#8217;t activate my connection (WiFi, 3G\/4G\/5G, Bluetooth)<\/p>\n","protected":false},"author":26,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-60077","page","type-page","status-publish","hentry","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"builder_content":"<h2>I can't activate my connection (WiFi, 3G\/4G\/5G, Bluetooth) <\/h2>\n<p><strong><u>WIFI connection: <\/u><\/strong><\/p><ul><li><strong>Check that the \"Airplane\" mode is not activated<\/strong><\/li><li><strong>Check that the WiFi signal is strong enough<\/strong><\/li><li><strong>Please check and possibly enter the code associated with this WiFi terminal<\/strong><\/li><li><strong>Please try to connect another device to this WiFi terminal<\/strong><\/li><li><strong>Please try to connect to another WiFi terminal<\/strong><\/li><\/ul><p><strong><u>3G\/4G\/5G connection:<\/u><\/strong><\/p><ul><li><strong>Check that you are in a 3G\/4G\/5G coverage area by going to \"Settings\/Network and Internet<\/strong><\/li><li><strong>Make sure you have mobile data enabled<\/strong><\/li><li><strong>Check that the \"Airplane\" mode is not activated<\/strong><\/li><li><strong>If you are abroad, make sure you have activated data roaming<\/strong><\/li><li><strong>Also make sure you have 3G, 4G or 5G access from your customer account with your phone provider<\/strong><\/li><\/ul><p><strong>It is also possible that your SIM card is damaged or incorrectly inserted, please test the connection on another product. If the connection problem persists despite this test, please contact your operator.<\/strong><\/p><p><strong><u>Bluetooth connection:<\/u><\/strong><\/p><ul><li><strong>Check that the \"Airplane\" mode is not activated<\/strong><\/li><li><strong>Make sure Bluetooth is enabled on your ARCHOS product<\/strong><\/li><li><strong>Make sure Bluetooth is enabled on the device you want to pair<\/strong><\/li><\/ul>","_links":{"self":[{"href":"https:\/\/www.archos.com\/en\/wp-json\/wp\/v2\/pages\/60077","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.archos.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.archos.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.archos.com\/en\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/www.archos.com\/en\/wp-json\/wp\/v2\/comments?post=60077"}],"version-history":[{"count":0,"href":"https:\/\/www.archos.com\/en\/wp-json\/wp\/v2\/pages\/60077\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.archos.com\/en\/wp-json\/wp\/v2\/media?parent=60077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}