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I can’t access or download some applications

Some applications do not appear on the Play Store:

Some apps may not appear on Google Play™ because you may not have the necessary prerequisites (hardware, Android version) on your device. For example, an application that requires GPS to work will not appear for a product that does not have GPS.

There may also be geographic restrictions. For example, the content of some applications may be limited or unusable in some countries.

I can’t download applications:

  • Check that you are connected to the internet (via Wifi or 3G/4G/5G)
  • If the internet connection is unstable, please move closer to the WiFi terminal or if you have a 3G or 4G tablet with a SIM card, try to connect to the mobile network