Find a list of Frequently Asked Questions and their answers on your device.

Do you have some questions on how to use your ARCHOS? Need to know more about advanced features, or simply answers to some basic questions? click here.

Plug-ins and games: find a list of Frequently Asked Questions about plug-ins and game pack and their answers, click here.

Contact us

Got a problem with your ARCHOS?
Contact our tech support team via email here (click here)

Or call us on
our English language support line on +44 20 50 40 510 (international call charges apply)

Monday – Friday : 9am - 7pm
Saturday : 10am - 6pm

When you call us make sure that you have your ARCHOS at hand, as well as a functioning PC or Mac (which may be required for downloading or transferring data), it'll help us treat your call faster

Repair Status

Follow-up on an active Repair Request status: click here.

Terms and Conditions

Read ARCHOS Repair and Warranty Conditions, click here.

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